FAQ

How does the engraving work?

On the watch page, choose the caseback (up to 16 characters) or the crown (up to 3 initials) and type your text. It is engraved exactly as typed, so please check the spelling before you pay. Engraving is included in the price. Leave the field empty for a clean finish.

How long does shipping take?

Every watch is engraved, inspected and packed within 1–3 business days. Free tracked shipping arrives in 7–15 business days after dispatch. Priority Express arrives in 4–7 business days.

Do you ship to my country?

We ship worldwide, free of charge. Import duties or taxes may apply depending on your country.

Is there a warranty?

Yes. Every watch includes a 2-year warranty against manufacturing defects. See our Warranty & Care page.

Can I return my order?

Yes, within 30 days of delivery, including engraved watches, as long as the watch is unworn and complete in its original packaging. See our Refund Policy for details.

Are your watches affiliated with any car or watch brand?

No. OTTAVÉRA is an independent brand. All our designs are original and inspired by the world of motorsport, not by any specific manufacturer.

How can I track my order?

You will receive a tracking link by email as soon as your order ships. Questions? Email ottaverastore@gmail.com.